WhatsApp AI Agent
Replies, qualifies and books on WhatsApp — plus outbound reminders, subscription chasing and win-backs.
The problem
WhatsApp is where most customers actually are, and it's the channel businesses are worst at. Messages arrive at all hours, replies come hours late, and the follow-up that would have closed the sale never gets sent because nobody's job it is.
What we built
An agent on the same toolset as the voice system, working both directions on WhatsApp. Inbound, it answers questions, qualifies the enquiry and books. Outbound, it runs the sequences nobody remembers to run — appointment reminders with one-tap confirm or reschedule, subscription and payment chasing, and win-back campaigns to customers who've gone quiet.
How it works
The same n8n layer that backs the voice agent handles WhatsApp, so a customer who calls and a customer who messages hit identical booking and CRM logic — one source of truth, not two systems that drift. Supabase holds conversation and customer state so scheduled outbound jobs know exactly who to message and when, and replies route straight back into the same flow.